At sga898, your privacy is not just a legal obligation — it's a promise we stand by. Find out exactly how we collect, use, and protect every piece of information you entrust to us.
Important Note: This Privacy Policy applies to all users of the sga898 platform, including the website, mobile app, and all related services. By using our platform, you agree to the practices described in this document.
Sga898 ("we", "Platform") respects the privacy of every individual who uses our services. This Privacy Policy is crafted to clearly and transparently explain how we handle your personal information — from the point of collection through storage and ultimately deletion.
We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. Our commitment goes beyond meeting legal requirements — it is about building long-term trust with our growing member community across Malaysia.
Every time you register, login, make a deposit, play a game or contact our support team, a data exchange takes place. This document fully explains what we collect, why we need it and what we do with it — without confusing language or hidden terms.
When you register an account or go through the identity verification process (KYC), we collect the following information:
When you use the sga898 platform, our systems automatically record the following technical information for security purposes and to improve your user experience:
In certain situations, we may receive information from payment providers such as FPX, DuitNow, Touch 'n Go eWallet, or Boost to verify the status of your transaction. This information is used solely for related payment processing purposes and is not retained beyond operational requirements.
Every piece of information we collect is used for a clear and legitimate purpose. We do not use your data for any purpose unrelated to the operation of the sga898 platform. Below is the complete list of data usage purposes:
You can opt out of marketing communications at any time by updating your notification settings in your account or contacting our support team.
Sga898 does not sell, rent or trade your personal data to any third party for marketing purposes. However, there are limited situations where we need to share your information with other parties:
We work with service providers who have signed strict confidentiality agreements. These include technology infrastructure providers, payment processors, identity verification services, and licensed gaming software providers. They may only access the data necessary to carry out their specific functions.
Sga898 will disclose your personal information to the relevant authorities when required by law, court order or a legitimate criminal investigation. This includes compliance with anti-money laundering (AML) and counter-terrorism financing (CFT) laws.
In the event of a merger, acquisition or transfer of sga898 assets, user data may be transferred as part of that transaction. We will notify you with reasonable notice before any such transfer takes place.
We continuously invest in the latest security infrastructure to protect your personal data from unauthorised access, loss, misuse, or disclosure. Key security measures we implement include:
While we enforce strict security measures, no system is completely immune to cyber threats. You are also responsible for keeping your password and login credentials secure. Do not share your account credentials with anyone.
Sga898 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for core platform functionality — login, session security, and navigation | Session only |
| Preference Cookies | Store your language preferences, display settings, and game preferences | 12 months |
| Analytics Cookies | Help us understand how users interact with the platform for improvement purposes | 6 months |
| Security Cookies | Detect suspicious login activity and protect accounts from unauthorized access | 30 days |
You can control or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the sga898 platform and your login experience.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:
| Your Rights | Description | How to Exercise Your Rights |
|---|---|---|
| Right to Access | Request a copy of all personal data we hold about you | Contact customer support; processed within 21 business days |
| Right to Rectification | Request correction of inaccurate or incomplete data | Through account settings or customer support |
| Right to Erasure | Request the deletion of your personal data under certain circumstances | Written request to our privacy team |
| Right to Restriction | Request that we restrict the processing of your data while a dispute is resolved | Contact customer support with dispute details |
| Right to Object | Object to the processing of your data for direct marketing purposes | Opt out via notification settings in your account |
| Right to Portability | Receive your data in a structured, machine-readable format | Written request — processed within 30 business days |
Sga898 only retains your personal data for as long as it is needed for the purposes stated in this Privacy Policy or as required by law. Our general retention guidelines are as follows:
Once the retention period expires, your data will be securely deleted using an irreversible deletion method, or fully anonymised if complete deletion is not technically possible.
The sga898 platform offers games from licensed third-party software providers. When you launch a game from these providers, a small amount of technical data may be sent to the provider's servers to ensure the game functions properly. All game providers we work with are bound by strict data privacy and security agreements.
Sga898 is not responsible for the privacy practices of external websites or services that you may access separately from our platform. We encourage you to read the privacy policy of each third-party service you use independently.
Sga898 strictly prohibits use of the platform by individuals under the age of 18. We do not knowingly collect any personal information from minors. Should we discover that a minor's information has been collected without proper age verification, that data will be deleted immediately and the account in question will be closed.
If you are a parent or guardian who believes your child has registered on our platform without authorisation, please contact our support team immediately via email or live chat for prompt action.
Sga898 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or service improvements. Any material amendments will be communicated to you via:
The "Updated" date at the top of this document always reflects the latest version of the Privacy Policy in effect. Continued use of the platform after any amendments is considered acceptance of the updated terms.
For any enquiries, concerns or requests regarding your privacy and personal data, please contact our Data Protection Officer (DPO) through the following channels:
Available 24/7 in Bahasa Melayu. Immediate response for urgent privacy enquiries.
[email protected] — for data access, correction or deletion requests. Response within 3 working days.
We don't just make promises — we invest in the right technology and procedures to ensure your data is protected at every stage of your journey with our platform.
Every bit of data moving between your device and sga898 servers is encrypted using SSL 256-bit technology — the same standard used by leading banking institutions in Malaysia. No third party can intercept your communications.
Our identity verification process uses OCR technology and secure biometric verification. Documents you submit are encrypted immediately and accessible only by our verification team, who have received specialized security training.
Sga898 has never and will never sell your personal data to advertisers, data brokers or any third party for commercial purposes. Your data is used solely for platform operational purposes and legal requirements.
Sga898's privacy practices are designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance reviews and update our procedures in line with the latest legal developments.
You have full control over the communications you receive from sga898. Choose the types of notifications you want — promotions, account updates, or important alerts only. Everything can be managed directly from your account settings.
When you close your account or request data deletion, we use industry-standard secure deletion methods that ensure your data cannot be recovered by any party — including sga898's own internal team.
Playing at sga898 means your data is always protected with the latest technology. Over 500,000 Malaysian members have trusted us — now it's your turn to join our safe and exciting gaming community.